Precertification via the Web supplements the other existing options available for precertification which include telephone (1-800-772-2179) and fax (1-800-591-1819).

As a provider contact person, in order to initiate precertification requests via the Web, you will first need to register and receive a password that will allow access to the secure area of Permedion’s Web site.  Once logged into the secure area, the person making the precertification request will be asked to provide information that is very similar to that provided on the current fax form. After the request is submitted, an e-mail will be sent to the person making the request confirming Permedion's receipt of the precertification request.

Permedion will process Web-initiated precertification requests in the same manner as other requests and will issue a letter along with an assigned precertification number once the request has been approved. Also, Permedion's nurse reviewer staff will continue to call the provider with the assigned precert number. Providers can continue to expect a timely response to their precertification requests if they choose to use the Web application for precert.

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